A solid foundation in ITIL framework with demonstrated skills in incident & problem management, capacity & performance management, project management, audit & operational risk management.Some knowledge of business/ organization, Bank standards, infrastructure, architecture and technology in related areas from a design/support/solutions perspective.Knowledge of interoperability between Linux & Windows environments.Ability to maintain the highly secure nature of information technology work.Good project management skills, with the ability to independently interact and at times lead a team to complete initiatives with quality and timeliness. Strong customer orientation and a professional approach with the ability to interact with all levels within the organization.Strong organizational skills ability to prioritize, maintain attention to detail and recognize time constraints.Strong analytical and problem solving skills with the ability to quickly adapt to changing and competing priorities.
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